REGULATIONS OF THE ONLINE STORE
TABLE OF CONTENTS:
- GENERAL
- ELECTRONIC SERVICES IN THE ONLINE STORE
- CONDITIONS FOR CONCLUDING A SALES CONTRACT
- METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
- COST, METHODS AND DATE OF DELIVERY AND COLLECTION OF THE PRODUCT
- PRODUCT COMPLAINT
- OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND REDRESS AND RULES FOR ACCESS TO THESE PROCEDURES
- RIGHT OF WITHDRAWAL
- PROVISIONS CONCERNING TRADERS
- FINAL PROVISIONS
- MODEL WITHDRAWAL FORM
GENERAL
The Online Store available at the Internet address kevinmurphy.com.pl is run by Mariusz Rogowski conducting business activity under the name Mariusz Rogowski – Atelier Fryzjerskie SENSATION (address of the place of business and address for service: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz) entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, NIP 7342614855, REGON 491886670, e-mail address: [email protected].
These Regulations are addressed to both consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise.
The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for the purposes, for a period and based on the grounds and principles indicated in the privacy policy published on the Online Store website. The privacy policy contains primarily rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory obligations of the Seller).
Definitions:
WORKING DAY – one day from Monday to Friday, excluding public holidays.
REGISTRATION FORM – a form available in the Online Store that allows you to create an Account.
ORDER FORM – Electronic Service, an interactive form available in the Online Store that allows you to place an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; – who has concluded or intends to conclude a Sales Agreement with the Seller.
CIVIL CODE – Civil Code Act of 23 April 1964 (Journal of Laws of 1964, No. 16, item 93, as amended).
ACCOUNT – Electronic Service, marked with an individual name (login) and password provided by the Service Recipient a set of resources in the Service Provider’s ICT system, in which data provided by the Customer and information about Orders placed by him in the Online Store are collected.
NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.
PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
REGULATIONS – these regulations of the Online Store.
ONLINE STORE – the Service Provider’s online store available at the Internet address: kevinmurphy.com.pl.
SALESPERSON; SERVICE PROVIDER – Mariusz Rogowski conducting business activity under the name Mariusz Rogowski – Atelier Fryzjerskie SENSATION (address of the place of business and address for service: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz) entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, NIP 7342614855, REGON 491886670, e-mail address: [email protected].
SALES AGREEMENT – a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer via the Online Store.
SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; – using or intending to use the Electronic Service.
ACT ON CONSUMER RIGHTS – Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
ORDER – the Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
ELECTRONIC SERVICES IN THE ONLINE STORE
The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
Account – the use of the Account is possible after completing a total of two subsequent steps by the Service Recipient –
(1) completing the Registration Form,
(2) clicking on the “Register Account” field. It is necessary for the Customer to provide the following data of the Customer: name and surname / company name, address (street, house / flat number, postal code, city, country), e-mail address, contact telephone number, login and password. In the case of Service Recipients who are not consumers, it is also necessary to provide the company name and NIP number. If the Customer has a registered account on Facebook, Google or LinkedIn, he may also create an Account in the Online Store by logging in using this service.
The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: [email protected] or in writing to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz.
Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer has completed a total of two subsequent steps –
(1) after completing the Order Form and
(2) clicking on the Online Store website after completing the Order Form the “Order with the obligation to pay” field – until that moment, it is possible to modify the entered data yourself (to do this, follow the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname / company name, address (street, house / flat number, postal code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product / s, quantity of Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and NIP number.
The Electronic Order Form service is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place an Order through it.
Newsletter – the use of the Newsletter takes place by checking the appropriate checkbox when creating the Account – upon creating the Account, the Service Recipient is subscribed to the Newsletter.
The Electronic Newsletter service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: [email protected] or in writing to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz.
Technical requirements necessary for cooperation with the ICT system used by the Service Provider:
(1) a computer, laptop or other multimedia device with Internet access;
(2) access to electronic mail;
(3) current web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) recommended minimum screen resolution: 1024×768; (5) enabling the possibility of saving cookies and Javascript in the web browser.
The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, bearing in mind respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is prohibited from providing illegal content.
Complaint procedure:
Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which was indicated in point 6 of the Regulations) may be submitted by the Service Recipient, for example:
in writing to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz;
in electronic form via e-mail to the following address: [email protected];
It is recommended that the Customer provide in the description of the complaint:
(1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity;
(2) the Customer’s requests; and
(3) contact details of the person submitting the complaint – this will facilitate and accelerate the consideration of the complaint by the Service Provider. The requirements given in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
CONDITIONS FOR CONCLUDING A SALES CONTRACT
Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 Terms and Conditions.
The price of the Product shown on the Online Store website is given in Polish zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about delivery costs (including transport, delivery and postal service charges) and other costs, and if it is not possible to determine the amount of these fees – about the obligation to pay them, the Customer is informed on the Online Store website when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
The procedure for concluding a Sales Agreement in the Online Store using the Order Form
Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 Terms and Conditions.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending the Customer an appropriate e-mail message to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s statements on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
The content of the concluded Sales Agreement is consolidated, secured and made available to the Customer by:
(1) making these Regulations available on the Online Store website, and
(2) sending the Customer an e-mail message referred to in point 2. 3.3.2. Rules. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.
METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
The Seller provides the Customer with the following methods of payment under the Sales Agreement:
Payment in cash on delivery on delivery.
Payment in cash on personal collection.
Payment by bank transfer to the Seller’s bank account.
Electronic payments and card payments via the imoje.pl service – possible current payment methods are specified on the Online Store website in the information tab on payment methods and on the https://www.imoje.pl/ website.
Settlements of electronic payments and payment card transactions are carried out according to the Customer’s choice via the imoje.pl website. Electronic payments and payment card payments are handled by:
Sokolska 34, 40-086 Katowice, entered into the Register of Entrepreneurs in the District Court Katowice – Wschód VIII Commercial Division of the National Court Register under KRS number 0000005459, share capital in the amount of PLN 130,100,000.00 paid in full, NIP: 634-013-54-75, REGON: 271514909.
Payment term:
If the Customer chooses payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
If the Customer chooses cash on delivery or cash on delivery, the Customer is obliged to make a payment on delivery.
COST, METHODS AND DATE OF DELIVERY AND COLLECTION OF THE PRODUCT
Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the information tab regarding delivery costs and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
Personal collection of the Product by the Customer is free of charge.
The Seller provides the Customer with the following methods of delivery or collection of the Product:
Paczkomaty24
Courier delivery
Personal collection is available at: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz – on Business Days, from 09:00 to 20:00.
The deadline for delivery of the Product to the Customer is up to 15 Business Days, unless a shorter period is specified in the description of a given Product or when placing an Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 15 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.
If the Customer chooses the method of cash on delivery – from the date of conclusion of the Sales Agreement.
The date of readiness of the Product for collection by the Customer – if the Customer chooses to collect the Product personally, the Product will be ready for collection by the Customer within 7 Business Days, unless a shorter period is specified in the description of a given Product or when placing an Order. In the case of Products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, may not exceed 7 Business Days. The Customer will be additionally informed about the readiness of the Product for collection by the Seller. The beginning of the Product readiness period for collection by the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.
If the Customer chooses the method in cash on personal collection – from the date of conclusion of the Sales Agreement.
PRODUCT COMPLAINT
The basis and scope of the Seller’s liability towards the Customer, if the Product sold has a physical or legal defect (warranty) are specified in generally applicable law, in particular in the Civil Code (including Articles 556-576 of the Civil Code).
The Seller is obliged to provide the Customer with a Product without defects. Detailed information on the Seller’s liability for a defect in the Product and the Customer’s rights are specified on the Online Store website in the information tab regarding the complaint.
A complaint may be submitted by the Customer, for example:
in writing to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz;
in electronic form via e-mail to the following address: [email protected];
It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request the manner of bringing the Product into conformity with the Sales Agreement or a statement on price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements given in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
The Seller will respond to the Customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer, exercising the rights under the warranty, demanded the replacement of the item or removal of the defect or made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that the request was justified.
The Customer who exercises the rights under the warranty is obliged to deliver the defective Product to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz. In the case of a Customer who is a consumer, the cost of delivering the Product shall be borne by the Seller. If, due to the type of Product or the way it is installed, the delivery of the Product by the Customer who is a consumer would be excessively difficult, the Customer is obliged to make the Product available to the Seller in the place where the Product is located.
In accordance with Art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards the Customer who is not a consumer is excluded.
OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND REDRESS AND RULES FOR ACCESS TO THESE PROCEDURES
Detailed information on the possibility of using out-of-court complaint and redress methods by the Customer who is a consumer and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
The President of the Office of Competition and Consumer Protection also has a contact point (phone: 22 55 60 333, email: [email protected] or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task is, among others, to provide assistance to consumers in matters related to out-of-court resolution of consumer disputes.
The consumer has the following examples of possibilities of using out-of-court complaint and redress methods: (1) a request to settle a dispute to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) an application for out-of-court settlement of the dispute to the provincial inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business activity by the Seller); and (3) assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (m.in. Consumer Federation, Association of Polish Consumers). Advice is provided, among others, by e-mail at the address of [email protected] and at the consumer hotline number 801 440 220 (helpline open on Working Days, from 8:00 to 18:00, connection fee according to the operator’s tariff).
A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the website of the platform itself or at the Internet address of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
RIGHT OF WITHDRAWAL
A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 Terms and Conditions. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract may be submitted, for example:
in writing to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz;
in electronic form via e-mail to the following address: [email protected];
An exemplary model withdrawal form is included in Annex 2 to the Act on Consumer Rights and is additionally available in point. 11 Regulations and on the Online Store website in the tab regarding withdrawal from the contract. The consumer may use the model form, but it is not obligatory.
The period for withdrawal from the contract begins:
for a contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) – from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part or (2) consists in regular delivery of the Products for a definite period of time – from taking possession of the first of the Products;
for other contracts – from the date of conclusion of the contract.
In the event of withdrawal from a distance contract, the contract is deemed void.
The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest usual delivery method available in the Online Store). The seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of refund which does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or until the consumer provides proof of its return, whichever occurs first.
The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline, it is sufficient to send the Product back before its expiry. The Consumer may return the Product to the following address: Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz.
The Consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:
If the consumer has chosen a method of delivery of the Product other than the cheapest usual delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
The Consumer bears the direct costs of returning the Product.
In the case of a Product constituting a service, the performance of which – at the express request of the consumer – began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the service provided.
The right to withdraw from a distance contract is not entitled to the consumer in relation to contracts:
(1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance of the service by the Seller he will lose the right to withdraw from the contract;
(2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract;
(3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer’s specifications or serving to satisfy his individual needs;
(4) in which the subject of the service is a Product subject to rapid deterioration or having a short shelf life;
(5) in which the subject of the service is a Product delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;
(6) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other things;
(7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control;
(8) in which the consumer expressly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer or provides Products other than spare parts necessary to perform the repair or maintenance, the right to withdraw from the contract is entitled to the consumer in relation to additional services or Products;
(9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the packaging has been opened after delivery;
(10) for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts;
(11) concluded by public auction;
(12) for the provision of services in the field of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of the service;
(13) for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.
Contained in this section 8. The provisions concerning the consumer apply from 1 January 2021. and for contracts concluded from that date also to the Customer or Customer who is a natural person concluding a contract directly related to its business activity, when the content of this contract shows that it does not have a professional character for that person, resulting in particular from the subject of its business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.
PROVISIONS CONCERNING TRADERS
This point 9. The Regulations and all provisions contained therein are addressed and thus bind only the Customer or Service Recipient who is not a consumer, and from January 1, 2021. and for contracts concluded from that date who is not also a natural person concluding a contract directly related to its business activity, when it follows from the content of this contract that it does not have a professional character for that person, resulting in particular from the subject of his business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.
The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.
The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Customer an appropriate statement.
The liability of the Service Provider/Seller towards the Service Recipient/Customer, regardless of its legal basis, is limited – both as part of a single claim as well as for any claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, but not more than to the amount of one thousand zlotys. The amount limitation referred to in the previous sentence shall apply to all claims directed by the Service Recipient/Customer against the Service Provider/Seller, including in the event of failure to conclude a Sales Agreement or not related to the Sales Agreement. The Service Provider/Seller shall be liable to the Customer/Customer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits. The Seller is also not responsible for delays in the transport of the shipment.
Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient shall be submitted to the court competent for the seat of the Seller / Service Provider.
FINAL PROVISIONS
Agreements concluded through the Online Store are concluded in Polish.
Changes to the Regulations:
The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e.: changes in the law; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations.
In the case of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services – Account), the amended Regulations shall bind the Service Recipient, if the requirements set out in art. 384 and 384[1] of the Civil Code, i.e. the Customer was properly notified of the changes and did not terminate the contract within 15 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the current ones, the Customer has the right to withdraw from the contract.
In the event of concluding contracts of a different nature than continuous contracts (e.g. Sales Agreement) on the basis of these Regulations, amendments to the Regulations will in no way affect the acquired rights of Service Recipients / Customers before the date of entry into force of amendments to the Regulations, in particular amendments to the Regulations will not affect already placed or placed Orders and concluded, implemented or executed Sales Agreements.
In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services of 18 July 2002 (Journal of Laws of 2002, No. 144, item 1204, as amended); Consumer Rights Act; and other relevant provisions of generally applicable law.
MODEL WITHDRAWAL FORM
(ANNEX 2 TO THE CONSUMER RIGHTS ACT)
Model withdrawal form
(this form must be completed and returned only if you wish to withdraw from the contract)
–Addressee:
Mariusz Rogowski – Atelier Fryzjerskie SENSATION
Atelier Fryzjerskie SENSATION, CH Auchan, Gorzkowska 32, 33-300 Nowy Sącz
kevinmurphy.com.pl
[email protected]
– I/We(*) hereby give notice of my/our withdrawal from the contract for the sale of the following items(*) of the contract for the supply of the following items(*) of a contract for specific work consisting in the performance of the following things(*)/for the provision of the following service(*)
– Date of conclusion of the contract(*)/receipt(*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if the form is sent on paper)
–Date
(*) Delete where not applicable.